- What is Resin Dip?
Resin dip is a totally safe resin. It is non toxic, non allergenic and indeed the prime ingredient (MMA) which makes up Resin Dip is used in medicine to make hip replacement joints, and in dentistry to make false teeth. This is mixed with dyes and acetone to make the dip. Whilst it is flammable in its liquid form, when set it is not flammable.
- Is it safe to use?
Completely! Like most chemicals, we do advise that you use in a well ventilated room, and not in an airless cupboard, but there is no need to wear any protective equipment whilst using the Resin Dip.
- What if I spill it?
If you get Resin Dip on your skin, do not worry. It can normally be washed off in warm soapy water. If it sets on your skin it can be easily peeled off (like nail varnish) and you can actually put the peelings back into the tin of resin where they will be reabsorbed. Occassionaly the dye might remain on your fingers, but washing will help to remove this or it will wear off eventually. If you spill it on your clothes, wash as soon as possible as the dye may stain the clothes. If you spill on furniture or on the floor wash it up AS SOON AS POSSIBLE. The resin can be removed with thinners but may well affect the original article, particularly wood, so take care how you use it. We always advise putting down a covering on a table or similar.
- How many flowers can I get out of the tin?
If you look at this video, Abigail is dipping a standard size petal in the tin. This size is the most commonly used size for a single petal. Each 125ml tin has enough resin to produce 366 of these petals. As a rule of thumb, say each flower has 5 petals, that is 70+ flowers from one tin. Bear in mind though, that differnt flowers have different size petals, if you are looking at a snowdrop or a violet you are looking at considerably more and a large lily will give you fewer.
- How do I store half empty tins?
Resin Dip will last for a long time, but it is important that the lid is firmly in place when the dip is not being used. The longer the lid is off the "gloopier" the resin becomes. The resin is sensitive to light, and also to certain plastics, which is why it is supplied in tins. It will store in glass but it would need to be glass that is not transparent. We supply paint tin clips with all our tins and we suggest that these are used when the tin is not in use. Not only does it help to prevent spillage but it ensures the lid is on tightly. If Resin Dip does go "gloopy" or even solid, do not worry, it can be brought back to life with Thinners.
- What is thinners?
The thinners sold by Inion Arts is especially for the Resin Dip. It is not paint thinners, engineering thinners, nail polish thinners or any other commercially obtainable thinners. It is supplied in opaque plastic bottles for ease of use. More information on Thinners is obtainable on the website .................
- What is strengthener?
Although the resin itself is quite robust when set, occasionally it may be necessary to harden them completely (for example, if leaving items out of doors for any length of time). Please read the information on Strengtheners on the website …...........
- Can the flowers go outside?
Yes. The resin is waterproof, windproof and can withstand very low temperatures. Many of our customers use the flowers, especially the poppy, for graves. They are, of course, susceptible to damage such as people handling them roughly, or animal damage but if they are dipped in Strengthener they bear up very well. With the Christmas Wreaths, we cannot guarantee the lights, even if the batteries are protected. However, if you do have a bunch of flowers, or a wreath, and it is partly damaged, it is always easy to replace with a new flower.
- How long does the resin take to dry?
Minutes! You don't need any external heat - lamps or ovens. Just stick each petal in the oasis mound supplied in the kit and within 3-5 minutes depending on the heat and humidity of the room the petal will be dry. Note: if you are working outside on a really sunny day, please work in the shade or your petals will dry too quickly and may become distorted.
- I want to do a workshop using your flowers. Is this okay?
Inion Arts has no objections to people holding workshops using our designs and products, but you must use our resin and supplies and you must credit Inion Arts with our designs, or you will be in breach of copyright. We offer wholesale prices to people offering workshops - see the website ..................
- Can I sell your kits in my craft shop?
Yes, we are happy for you to sell our kits, and there is a special section on the website giving details of prices and quantities. See …......................................
- Can I sell the flowers I have made at my craft stall?
Of course. However, we do ask that you make it clear that the design is the property of Inion Arts and if asked that you give Inion Arts' details.
- How do I find a workshop near me?
There is a page on the website which gives information about all the workshops we are currently running. See …..................................... However, if you want further information please contact us via email, firstname.lastname@example.org.
- Do you take bookings for workshops?
Yes. We are always willing to run a workshop near you, if you can help us find a suitable venue and get a viable number of participants. Alternatively, if you can find a viable number of participants we can arrange a workshop at one of the sites we currently use if there is one close to you. Please email for further details, email@example.com
- Can I cancel my order and receive a refund?
Orders are normally processed within 2-3 days of receipt of order, if you email us and let us know that you wish to cancel the order before it is posted to you we will happy cancel and refund. If the order has already been posted then we will only refund when the order arrives back here. It must be sent in its original packing and be entirely undamaged.
- Can I add to my order because I have forgotten something?
Again, if the order has not been processed we will happily add something to it that you may have forgotten. As soon as you realise you have forgotten something email us on firstname.lastname@example.org and we will do the best we can to help you.
- Do I have to pay online?
We ask customers to pay online wherever possible, however if it is impossible for you to pay online please email us at email@example.com and we can arrange payment by bank transfer or by invoice.
- Why does payment go out of my account before my order is sent?
The payment is taken from your account when you place an order. It takes 2-3 days for Inion Arts to process your order before posting it, and although we use Royal Mail 48 unless you specify something different, we cannot guarantee how long delivery will take.
- When will my order be despatched?
Unless stated otherwise, we aim to process all orders with 2-3 days of receipt of order. Should there be a delay we will inform you. As soon as the order is despatched, you will be notified by email.
- How do I use the discount code you sent me?
The code is entered at checkout, when you have finished entering all the other details such as address etc.
- Where is my order?
If your order has not arrived with 14 days of placing the order, please contact firstname.lastname@example.org
- How do I know you have received my order, and when it has been despatched? As soon as we receive your order, you will be sent an email with details so you can check it is correct. An email will be sent with 24 hours of the order being despatched.
- What do I do if I receive an incorrect or faulty item?
In the unfortunate event of your receiving faulty, incorrect or missing items, please email email@example.com as soon as possible. Please be aware that we may ask you to send a photo of the packing slip and of the contents of the box. Please be aware that some of the items in the box may be quite small, so do check you have not thrown them away with the packaging. The beads, in particular, can be in very small containers.
- What is the Subscription Kit?
The Subscription Kit is a monthly service where members receive a resin kit (worth £29.99 at current prices) for £25. Further details can be found on the website .........
- What is the Resin and More with Inion Arts Facebook page?
This is a Facebook Group purely for customers of Inion Arts, where you can share ideas, tips and make new friends. Go to https://www.facebook.com/groups/719551302167196 to see what it is like.
- Can I drop in to your shop to browse?
At the moment we do not have a formal shop, so please contact us if you want to come and see us, by emailing firstname.lastname@example.org
- How is the best way to contact you?
Definitely by email! We are in a very poor mobile reception area, and if we are working in the shed in the garden we can't receive the landline. We will always answer an email, within 24 hours.
- How do I access the instructions?
If you go to the website, under INSTRUCTIONS AND VIDEO TUTORIALS you will find an alphabetical list of all the kits we produce. Scroll down until you find the kit you are looking for and then click on either the video or the instructions and enter the password you have been given when prompted. The password is the same for both the video and the instructions, and is found on the card with the picture of the kit on the front, which is in your kit. Please do not share these passwords with anyone as they are the intellectual property of Inion Arts.